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terms conditions / refund exchange policy SR Beauty® Shipping Policies At Shadae Renee® Beauty, we strive to provide a seamless and exceptional shopping experience for our customers, including a reliable and efficient shipping process. Please review our detailed shipping policy below: Order Processing Time: Digital products and courses are NON-REFUNDABLE and will not be have a physical item delivered to you. There will also not be a tracking number for digital products. Once your order is placed, please allow 24-48 hours for our team to process and prepare digital product for download. There is a timestamped tracking on when the item is downloaded and opened. Please do not share digital downloads with anyone. This information is copywritten and designated to the person on the account who purchased only. You must be logged in on our website to view the digital product. Tracking Information: There will be no tracking information for digital products. For physical products: Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment and estimated delivery date. Please note that tracking information may take up to 24 hours to be updated by the shipping carrier. Shipping Restrictions: We are pleased to offer worldwide shipping. However, please note that specific import taxes, customs duties, and fees imposed by your country's customs authority are at the discretion and responsibility of the customer. These additional charges, if applicable, are not included in the order total or shipping cost. We recommend contacting your local customs office or reviewing your country's import regulations for more information about potential fees before placing your order. Customs and Duties: For international orders, please be aware that customs fees, import duties, and taxes may be applicable based on your country's regulations. These additional charges, if any, are the responsibility of the customer and are not included in the order total or shipping cost. We recommend contacting your local customs office for more information about potential fees before placing your order. Shipping Address: Please ensure that you provide accurate and complete shipping information at the time of checkout. We cannot be held responsible for any delays or undelivered packages caused by incorrect or incomplete addresses. If you need to make any changes to your shipping address after placing your order, please contact our customer service team immediately. Lost or Damaged Shipments: While we take utmost care in packaging and handling your orders, unforeseen circumstances may occasionally occur during transit. There will be a signature required for all packages over $125. In the event that your package is lost or damaged, please note that SR Beauty is not responsible. We will however work diligently with the shipping carrier to resolve the issue to the best of our ability. Please